May
04
2017

Oh, THAT’S the BI tool we’re supposed to use!

3 Minute Read

Surprise, surprise!

Just as Business Intelligence (BI) tools become the hot topic, there are more solutions available than ever…except that there aren’t, because only two of them are actually worth your consideration.

Apr
07
2017

What is a CRM?

3 Minute Read

Whether or not they realize it, every business engages in customer relationship management (CRM). They develop and exercise processes and strategies to grow and maintain their customer base, with activities encompassing the entire customer lifecycle, from lead to loyalty.

Mar
03
2017

When You Get Stuck, Talk to the Duck

3 Minute Read

What It Means to “Rubber Duck Debug"

Do you ever get stuck on a coding problem and, to help figure it out, you begin talking to yourself, or to a rubber duck on your desk?  Just me? Okay. Well, it's unfortunate society associates self-talk with lunacy, because this underutilized...

Feb
06
2017

The Times, They Are ‘A Changin’

5 Minute Read

It’s not news that the world of technology is changing. Anyone who operates in our society today is very aware of how technology continues to evolve and become increasingly integral to our lifestyle, professions, and even our health. The article below walks through some situations...

Jan
05
2017

The Changing Landscape of CRM

6 Minute Read

The following article was penned by our Director of Consulting, Dustin Sitton. It provides a more technical view of how advancements in CRM offerings are changing the way consultants and developers operate.

Developers Have Been Waiting for This…Or Have They?

The promise of an...

Dec
07
2016

Office 365 Seminar Big Hit Among Region's IT Leaders

3 minute read

On Wednesday April 20th, the Inner Harbor was buzzing with Office 365 talk, as Mind Over Machines combined forces with System Source to present Office 365: Way More Than Email! 

Nov
05
2016

Welcome to the Cloud Neighborhood

10 minute read

Your system is mission critical. It has hundreds, thousands, or even millions of daily users and it must continue to perform its functions no matter what. But it’s now 10-15 years old, and though it has served its purpose faithfully and is still a solid performer, the time has come...

Oct
01
2016

Tick Tock...

7 minute read

Time was ticking away for the medical studies department at a top private research university.

Clinical researchers relied on the department’s web collaboration portal to house and share data from their studies of new medicines and medical treatments. And the application was just...

Sep
01
2016

Solving the BI Puzzle

7 minute read

“Our best prospects are right under our noses, but they’re scattered across the country, and we don’t know who they are until we trip over them! We need an engine that will identify our cherry prospects and serve them up in bulk.”

Aug
03
2016

Miscalculated Risk

9 minute read

“We’re in the final stages of testing and anticipate your system will go live three weeks from today.”

Finally.

After too many months and too much money, the tech company was finally reporting that it was just a few minor tweaks away from launching the shiny new, custom software...